Munster Technological University

Frequently Asked Questions 19

• Where can I find PCs I can use to access the Internet?
• How do I change my password?
• I’m locked out of my account, what do I do?
• I can’t log in to the computers in MTU, what do I need to do?
• Where on campus can I get access to the wireless network?

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eduroam - Student Wireless 5

• Student - Request your eduroam MTUWiFi details
• eduroam - Student Setup - Windows Device
• eduroam - Student Setup - Mac Device
• eduroam - Student Setup - Android
• eduroam - Student Setup - IOS

Student IT Services 9

• About Student IT Services
• Activating Your Account
• Student Single Sign On (SSO)
• MYCIT Student Portal
• MTU Smartcard

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Office 365 for Students 6

• Office Pro Plus for MTU Students
• Using OneDrive Cloud Storage
• Collaborating with Office 365
• FAQ Office ProPlus for students
• Joining a Teams Meeting (Students)

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myCIT Cloud Storage 2

• Storing files using your myCIT Google Drive
• Storing files using your MTU Office 365 OneDrive

Encryption 2

• Encrypting & Extracting Files using 7-Zip (Windows)
• Encrypting & Extracting files using Keka (Mac)

Applications 1

• Exam Timetable Access

vDesktop Access 2

• View Desktop Access
• vDesktop Access - Video

vLab Access 1

• vLabs Access - Video

General Cloud Computing - FAQ 6

• Cannot login into vDesktop
• Cannot access vDesktop from work
• Logging into vLab but page is just refreshing and not logging in.
• Cannot access vApp
• Within VApp; when going into console mode on a virtual machine, a black screen is being displayed.

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Guest MFA Access 2

• External Guest Access Set up MFA via Text
• External Guest Access Set up MFA using the Authenticator App

Useful Links 2

• Links to vLabs
• Application links