Cork Institute of Technology - IT Services

Office 365 Overview 2

• Office 365 overview
• Office 365 logging in (web)

Office 365 Email (web) 15

• Office 365 email (web)
• Office 365 calendar (web)
• Office 365 - People/Contacts (web)
• Office 365 settings (web)
• Office 365 Folders (web)

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One Drive for Business 3

• OneDrive - Sync to your Windows PC
• OneDrive - Sync to your Mac
• Savings files to One Drive

Office 365 Quick Start Guides 5

• OneNote Quick Start Guide
• Outlook 2016 Quick Start Guide
• Power Point Quick Start Guide
• Excel 2016 Quick Start Guide
• Word 2016 Quick Start Guide

FAQ 3

• FAQ - General
• FAQ - OneDrive for Business
• FAQ - Email

Office for Mobile Devices 3

• Android
• iPhone/iPad
• Outlook App for mobile devices

Importing a PST 2

• Importing a PST
• Importing data into Outlook 2011 for Mac.

Getting started with Blackboard 12

• How do I access Blackboard?
• What if I cannot log in to Blackboard?
• How do I get my module to show up in Blackboard?
• Navigating Blackboard - The Dashboard
• Navigating Blackboard - Group by Semester

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Creating content 5

• How do I add a document to Blackboard?
• What's the difference between Files and Items in Blackboard?
• How can I add an image to my Blackboard module?
• Adding a Youtube video to your module
• Adding a link to external content from your module

Managing content 7

• How can I add a folder to organise my content?
• How do I move content into a folder in my module?
• How do I move content from one module to another?
• Copying content from one module to another
• When saving my module content should I Export or Archive?

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Assignments 2

• How can I create an assignment in Blackboard?
• How can I edit an assignment in Blackboard?

Communication 3

• How can I create an announcement in Blackboard?
• How can I organise announcements in Blackboard?
• How can I send an email to my students from Blackboard?

Plagiarism Detection Tools (Turnitin) 6

• What plagiarism detection tools are available to staff?
• How can I set up a Turnitin Assignment for my students?
• Where can I find the assignments my students have submitted?
• Can students submit drafts for a Turnitin assignment?
• What are revision assignments in Turnitin?

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Customising your Blackboard module 0

Creating Tests 0

Collaboration 0

Grade Centre 0

Monitoring Progress and Activity in Blackboard 0

Frequently asked questions 15

• Passwords - How do I change my password?
• Passwords - How often do I have to change my password?
• Hardware - How do I report a technical fault?
• Core Portal
• Wireless

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Staff IT Services 8

• Staff Gateway
• Large file sender
• Online Applications
• Microsoft Office 2010
• Web Top-up

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Staff - Email 11

• Staff Email - Outlook Webb App - OWA
• Staff Email - MS Outlook Mail 2010
• Staff Email - Mail for Exchange - iPhones
• Staff Email - Mail for Exchange Android
• Staff Email - Microsoft Outlook Anywhere

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Frequently Asked Questions 20

• Where can I find PCs I can use to access the Internet?
• How do I change my password?
• I’m locked out of my account, what do I do?
• I can’t log in to the computers in CIT, what do I need to do?
• Where on campus can I get access to the wireless network?

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*NEW* eduroam - Student Wireless 4

• Student - eduroam on your Android
• Student - eduroam on Surface RT
• Student - eduroam on your iOS device
• Student - Eduroam on your Chromebook

Student IT Services 12

• About Student IT Services
• Activating Your Account
• Student Single Sign On (SSO)
• Student Password Reset
• CIT Student Email

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Useful Links 2

• Links to vLabs
• Application links

Office Pro Plus 3

• FAQ Office ProPlus for students
• Office Pro Plus for CIT Students
• How to set up email client on Mac