Munster Technological University

Frequently Asked Questions 19

• Where can I find PCs I can use to access the Internet?
• How do I change my password?
• I’m locked out of my account, what do I do?
• I can’t log in to the computers in MTU, what do I need to do?
• Where on campus can I get access to the wireless network?

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Eduroam - Student Wireless 6

• Eduroam 2021 (IOS)
• Eduroam 2021 (Android)
• Eduroam 2018 (Android)
• Student - eduroam on Surface RT
• Eduroam 2018 (IOS)

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Student IT Services 10

• About Student IT Services
• Student Password Reset
• Activating Your Account
• Student Single Sign On (SSO)
• MYCIT Student Portal

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Office 365 for Students 6

• Office Pro Plus for MTU Students
• Using OneDrive Cloud Storage
• Collaborating with Office 365
• FAQ Office ProPlus for students
• Joining a Teams Meeting (Students)

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myCIT Cloud Storage 2

• Storing files using your myCIT Google Drive
• Storing files using your MTU Office 365 OneDrive

Useful Links 2

• Links to vLabs
• Application links

Encryption 2

• Encrypting & Extracting Files using 7-Zip (Windows)
• Encrypting & Extracting files using Keka (Mac)

vDesktop Access 2

• View Desktop Access
• vDesktop Access - Video

vLab Access 1

• vLabs Access - Video

General Cloud Computing - FAQ 6

• Cannot login into vDesktop
• Cannot access vDesktop from work
• Logging into vLab but page is just refreshing and not logging in.
• Cannot access vApp
• Within VApp; when going into console mode on a virtual machine, a black screen is being displayed.

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