Munster Technological University

If you are able to log onto email and Canvas but have difficulty logging onto vDesktop, your account may not have permissions to log onto the vDesktop...

PCoIP protocol is used when access vDesktops. Some companies have this protocol blocked on their firewall. If you have difficulty accessing vDesktop t...

If there is difficulty logging into a vlab it may be that the link you are using is incorrect. Please go to the following location to view the list of...

If you cannot access the vApp within your vLab, it may indicate that you have not been given sufficient permissions to access the vApp. You need to ch...

This issue arises with compatibility with Firefox browser. Firefox browser version 13 or lower is recommended. To eliminate black screen, maximise the...

If you are accessing vLabs from a vDesktop especially for the first time, you may get the error:         "The client integration plug in is mis...