Frequently Asked Questions

Where can I find PCs I can use to access the Internet?
PCs are available in the Open Access lab, situated in the library building, and in the Library. Your department may also have computers available ...
Sun, 20 Jun, 2021 at 1:24 AM
How do I log into MTU computers (Windows) and Office 365 applications
You will need to sign into MTU Computers in labs/access rooms (Window devices only) using your student number as your USERNAME and your MT...
Thu, 14 Sep, 2023 at 11:56 AM
How do I change my password?
To change your password, please visit the Student Password Reset Portal where a PDF guide is also provided.
Thu, 7 Sep, 2023 at 4:36 PM
How do I log off the computers?
Windows: To log off, click the Start button at the bottom left-hand corner of the screen and choose Log Off from the menu. Apple: Click on the App...
Fri, 8 Sep, 2023 at 9:50 AM
Where on campus can I get access Wifi? (Eduroam)
There are a number of wireless hotspots located throughout the main Bishopstown campus, such as MTU Library, the main canteen, the IT building, the st...
Thu, 7 Sep, 2023 at 4:39 PM
How do I report a technical fault?
In the event of network access failure, the user should report the fault to the IT Service Desk located in the Open Access, Berkeley Center, Bishopsto...
Fri, 8 Sep, 2023 at 11:38 AM
How can I store my work?
Work can be stored in a number of ways: We recommend that you DO NOT store documents/files on MTU computers locally. Students can store work on Go...
Fri, 8 Sep, 2023 at 10:24 AM
Can I install software on these PCs?
No, users cannot install software onto the computers, nor can they remove it.
Wed, 9 Jun, 2021 at 3:09 PM
Can I access my student MTU account outside of the college campus?
Yes, if you have access to the Internet, you have access to your MTU student email account. Just log in as normal through the site.
Thu, 14 Sep, 2023 at 11:53 AM
My friend’s emails are being marked as spam, what do I do?
If you find a message wrongly classified as spam, you can unmark the message. Just select the message and click the Not Spam button that appears at th...
Sun, 20 Jun, 2021 at 1:29 AM