What is myCIT email?
Gmail is Google's email system. MTU, in association with Google, offer every student a myCIT email account based on Gmail. If you are a first time user of Gmail or myCIT, there are a number of tutorials available online which will help you to get fully set up and utilise your myCIT account to its full potential.
Click here for an overview of Gmail/myCIT.
Click here for a guide that will walk you through using Gmail/myCIT.
Where and how do I log in to my Gmail/myCIT account?
If you are a currently enrolled student, you can log in through myCIT by clicking here.
1. Login using your student ID (e.g. R000123456@mymtu.ie)
2. Click Next - You will be asked to put in your current MTU password (if you forgot your password you can reset it by going to the Student password reset portal)
3. Click Next - you will be asked for Multi-Factor Authentication, which means you need to verify who you are. A code will be sent to your mobile phone (if your mobile details are not correct on the system please contact admissionsCork@mtu.ie)
4. Once the code is sent to your mobile - enter the code.
Once authentication is approved you will be logged into your email.
Please note that your email address is R00012345@MYCIT.IE - while you use @MYMTU.IE to log into applications such as canvas/your email and MTU computers only
- Compose Mail opens a new message. If you’re feeling shaky, you can read more to brush up on sending messages.
- Inbox shows your conversations (the number in parentheses indicates how many unread messages you have).
- Starred shows you only messages you’ve marked with a star (you can use stars to mean whatever you’d like).
- Sent Mail shows messages you’ve sent.
- Drafts houses messages you’ve started and saved to work on later.
- Customized labels show labels you’ve created (e.g. ‘Coupons’ or ‘Travel’).
- Spam is where we send the messages we think are suspicious.
- Trash is where messages you delete end up; you can empty the trash whenever you feel like it.
- Contacts lists the email addresses of people you’ve corresponded with; you can add more details as you see fit.
- Tasks lets you enter and track to-do lists.
- Chats lists your archived Chat conversations.
How do I deal with spam?
Google and MTU have effective spam filters which work to prevent unwanted emails from entering the system. However, if you do receive spam messages in your Inbox, you are advised to Report Spam using the link provided. This will also help Google to prevent further spam.
Please note that important communications from MTU administration will be sent to your @cit email address and you are strongly advised to check your mailbox regularly.
Google Apps: Chat
Google’s chat network lets you send and receive instant messages to and from friends, family, and fellow students. Exchange real time notes and emoticons with anyone on the network using myCIT. If you’d rather communicate face-to-face with your friends, you can do that too using the free voice and video chat feature in Google Apps. To start voice and video chatting with your friends, simply download the voice and video chat plug-in. Your friends can be anywhere in the world, and you can talk for as long as you want.
Google Apps: Labels
Labels do all the work folders do and give you an extra bonus: you can add more than one label to a conversation. Once you’ve created a label, you can view all the messages with that label by clicking the label name along the left side of your myCIT account. To assign a label, drag the label you require to the email and drop.
MTU recommends that you sign out once you have finished using your email account. The Sign Out button can be found on the top right-hand corner of your myCIT account screen.
If you are logged onto a computer within MTU you will need to completely close all browser windows and it is imperative that you log off the computer when you are finished to protect your account.
Please note that IT Services recommends you back up all your work and DO NOT STORE ANY FILES LOCALLY ON A DEVICE. We recommend saving important files in your email account (as an attachment in an email to yourself, for example) or in Google Drive.
Who do I contact for support?
If you have a problem with your password or accessing your account, please contact IT Services.
Telephone: 021 4335050
For students, we also have a walk-in service desk located within Open Access in the IT Berkeley Centre.
Academic opening hours:
Monday to Friday: 9AM - 9.45PM
Saturday: 9AM - 5PM
Monday to Friday: 9AM - 5PM