Frequently Asked Questions

Can I install software on these PCs?
No, users cannot install software onto the computers, nor can they remove it.
Tue, 10 Jun, 2014 at 12:25 PM
Can I access my MyCIT account outside of the college campus?
Yes, if you have access to the Internet, you have access to your MyCIT email account. Just log in as normal through the site. ...
Tue, 10 Jun, 2014 at 12:27 PM
My friend’s emails are being marked as spam, what do I do?
If you find a message wrongly classified as spam, you can unmark the message. Just select the message and click the Not Spam button that appears...
Tue, 10 Jun, 2014 at 12:28 PM
I’m not able to access one of my classes on Blackboard – it no longer appears in my list of modules.
Blackboard is linked to the student record system (Banner) so any modules you are enrolled against in Banner will be automatically available i...
Tue, 10 Jun, 2014 at 12:17 PM
My laptop isn’t working, what can I do?
The CIT Service Desk does not repair student laptops or devices, this includes the Microsoft Surface products. We recommend that you take it to ...
Tue, 10 Jun, 2014 at 12:13 PM
How much does it cost to print?
Black and white A4: 7c per sheet Black and white A3: 15c per sheet Colour A4: 15c per sheet Colour A3: 30c per sheet ...
Wed, 26 Oct, 2016 at 3:41 PM
How do I put money on my card to print?
You can top up your student card online here or at any of the tills on campus.  Please note that the staff in Open Access cannot top-up you...
Mon, 13 Apr, 2015 at 10:18 AM
I sent a document to the printer, where can I collect it?
Printers are available in the Open Access lab, in the Library, and at print stations around the college.
Tue, 10 Jun, 2014 at 12:16 PM
I sent a document to the printer but nothing is showing up when I swipe my card.
Depending on the file size of the document or image, it may take several minutes to appear at the print station. Please wait a few minutes and ...
Tue, 10 Jun, 2014 at 12:15 PM
Can I access my H: Drive off campus?
Yes you can. Please visit and under Student Applications you will see Access Student Drive.  This will bring you to a VPN ...
Mon, 13 Apr, 2015 at 10:33 AM