FAQ

 

What features are included?

OneDrive is now included with your CIT account. OneDrive offers 1TB of cloud-based storage so your CIT files will be accessible from any device.

Office Web Apps are now available through your CIT account. This means you have free online access to the Microsoft Office suite of web applications such as Word, Excel, and PowerPoint directly within any internet Browser. These Office Web Apps and OneDrive for Business allow you to work on, access, and share your documents through your web browser.

 

How does this affect my account

Your CIT email account is now synced into Office 365. 

Your email, OneDrive, Office Web Apps and the ProPlus offering are licensed as standard against your account.

Your CIT email account now 100GB of mail storage as well as 1TB of secure file storage using OneDrive.

 

How to I Log-in?

Navigate to http://outlook.com/cit.ie Enter your username and password and access will be achieved.Continue to use firstname.lastname@cit.ie as your username.

 

How will I access OneDrive for Business and Microsoft Office Web Apps?

OneDrive for Business, as well as the Microsoft Office Web Apps, will be accessible from the app launcher directly within your CIT Office 365 account.

 

Can i access these cloud services via my Phone or Tablet?

You can utilise all of these services via apps on your phone or tablet. Download any of the apps from the device providers app store. Both Android and Apple app stores have Outlook, word, excel, Powerpoint and OneDrive applications available free of charge. To access any of these services via any application you will need to enter your current active CIT credentials.

 

Where will my data be stored? 

Your data will be stored in Microsoft’s European data centres. Microsoft Office 365 is regularly independently audited and certified against several Information Security and Data Protection standards including ISO270001,
Safe Harbor Framework and the EU Model clauses.  If you would like further information
 Microsoft’s Office 365 Trust Centre provides additional detail of the security, privacy and compliance features of Office 365.


What happens to my data if i leave?

Once you are marked by CIT Human Resources as a Leaver then your CIT account will be deprovisioned. This means that all access rights to services will be disabled. After 90 days of inactivity your account will be fully deleted from Office 365 data centers.

If you are a retired member of staff, once you are marked as 'Retired' by Human Resources your account license is amended and the Office ProPlus offering is removed from your Office 365 account. This means that you will not have the ability to download and install the free version of Office for your devices going forward.


How do i get Office ProPlus for my personal devices?

Once you log into the Office 365 portal, select the cog wheel in the top right hand corner of the screen, from the drop down enter 'Software' into the search window. The software option will appear underneath select this option. A new tab will appear and once licensed you will have the ability to download and install Office ProPlus.


How can I Co-Author a document?

Yes, you can real-time co-author documents with your colleagues. See the Microsoft documentation on how to share the document and invite others to edit it with you. 

Can i 

Can I auto forward my CIT Staff email account to an external address? 

No, under Institute policy external email forwarding has been disabled.