The college has a rule that allows in all student emails from This ensures that all student mails come into CIT and are not classed as spam on the mail gateway.

However, each mail client in Outlook on your PC also has an algorithm that can sometimes decide incorrectly to place a valid email into the junk mail folder. This is unfortunate but can also be easily avoided by following the steps below:

  1. Click once on the mail.
  2. Click Actions and then click Junk Email.
  3. Click Add Sender's Domain to Safe Senders List.

This will stop any other emails sent from accounts being put in the junk email folder.