Essential Maintenance Window Open - Friday 17th Jan 9am – 5pm [Phone System upgrade]


IT Services Maintenance Window (Friday January 17th 9.00am – 5pm)




The scheduled Maintenance window, will begin tomorrow Friday 17th January at 9am for essential maintenance and upgrade of the college’s phone system.

It is expected that there will be some downtime but all efforts are being made to minimise disruption throughout this period.







CIT Phone System Essential Maintenance



Friday, 17/01/2014 - 9am


Friday, 17/01/2014 - 5pm


Work plan

Upgrade of Call Manager software


All CIT campus locations


The phone system server will be rebooted a couple of times during lunchtime 1pm – 2pm


Reception phones will be affected during this time.


Phones will reboot during lunchtime when the server is rebooted. Phones should work normally outside of these times but we cannot guarantee that there will not be minor delays or slight downtime during this essential maintenance window.





All other systems such as email, internet, access to H drives etc will be unaffected.


Further Information:


All efforts are being made to have the majority of systems online during this time.


The maintenance window will remain open 5pm but the work should be completed before that.


Thank you for your cooperation in advance.


If you have any questions regarding this Maintenance Window please do not hesitate to contact the IT Servicedesk at

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