OneDrive Sync Phasing Out Support for Older Operating Systems

OneDrive Sync Phasing Out Support for Older Operating Systems


Plan For Change

Published On : July 28, 2017

The OneDrive Sync Client for Mac and Windows will be phasing out support for older versions of their respective operating systems to align support with Office 365 applications starting November 1, 2017.

How does this affect me?

OneDrive will be phasing support for the following operating system versions: - Windows Vista SP2 - Windows Server 2008 - Mac OS X 10.9 These operating systems have been out of support for multiple years now, and continue to be a security risk for users to issues such as WannaCry. After November, one final accompanying update to phase out support will be released for all existing users. After the update, existing clients on unsupported operating systems will stop updating, and new installations on unsupported operating systems will be blocked. Existing installations of the client can continue to run, however functionality will no longer be tested and it is not advised to continue on unsupported operating systems. Additionally, issues found on or specific to unsupported operating systems will no longer be investigated or fixed.

What do I need to do to prepare for this change?

To ensure a smooth transition we recommend that admins upgrade machines on Windows Vista, Windows Server 2008, or Mac OS X 10.9 to supported operating systems ahead of November 2017. Clients that are updating via the enterprise update ring, will receive the update 1 month after in December.

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